Free Return Policy:
Return Request Procedure:
- For a return, you must first submit a request through our website.
- Go to adesay.com and log in to your account.
- Navigate to the 'Returns' section and follow the instructions for submitting a return request.
- Once your request is approved, you will receive instructions for returning the product.
Important Information:
- Return requests must be submitted within 7 days of receiving the order.
- Returned products must be in unused and original condition, including all packaging.
- Please note that only the shipping costs for the return shipment must be paid by the customer.
- Once we receive and inspect the returned product, the purchase amount will be refunded to your original payment method.
Exceptions:
- Specific products or categories may be excluded from free returns. Check the product description or contact our customer service for more details.
We aim to make your shopping experience as seamless as possible. If you have any questions about our return policy, feel free to contact our customer service.
Thank you for shopping at adesay.com!