1. How do I place an order on Adesay?
To place an order on Adesay, simply browse our website, add your desired items to the shopping cart, and proceed to checkout. Follow the prompts to provide shipping information and complete your purchase securely.
2. Can I modify or cancel my order after it's placed?
Unfortunately, once an order is placed, modifications or cancellations are not guaranteed. Please contact our customer support at info@adesay.com as soon as possible for assistance.
3. What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards and other secure payment options. You can find the complete list at checkout.
4. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's progress on our website or the carrier's site.
5. What is your return policy?
We offer a hassle-free return policy. If you're not satisfied with your purchase, please visit our Returns & Exchanges page for detailed instructions on how to initiate a return.
6. Are international orders accepted?
Yes, we ship internationally. Shipping rates and delivery times may vary based on your location. Please review our Shipping Information for more details.
7. How do I contact customer support?
For any inquiries or assistance, please reach out to our customer support team at info@adesay.com.
8. Do you have a physical store?
At the moment, Adesay operates exclusively online. You can explore our entire collection and make purchases on our website.
9. Are your products environmentally friendly?
Adesay is committed to sustainability. We prioritize eco-friendly and responsibly sourced materials in our products. Check individual product descriptions for specific details.
10. How can I stay updated on promotions and new arrivals?
Subscribe to our newsletter to receive updates on promotions, new arrivals, and exclusive offers. You can find the subscription option at the bottom of our website.
If you have additional questions, feel free to contact us, and we'll be happy to assist you!